Enterprise Resource Planning (ERP) is the integrated management of core business processes, often in real-time and mediated by software and technology.
ERP is usually referred to as a category of business-management software — typically a suite of integrated applications—that an organization can use to collect, store, manage and interpret data from these many business activities.
ERP provides an integrated and continuously updated view of core business processes using common databases maintained by a database management system. ERP systems track business resources—cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data. ERP facilitates information flow between all business functions and manages connections to outside stakeholders.
Customer Relationship Management (CRM)
If you want to build, maintain and strengthen your customer relationships, Eastern Digitals proffers custom CRM solutions through its expert & experienced consultants. We create an attractive and effective custom CRM system and guide you through all the stages of the implementation of the solutions by advising & helping you choose the right strategy. Our quality CRM software system suits your business model and incorporates into services and applications that you already use.